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Trash & Recycling FAQ's
Trash & Recycling Alerts
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- DOES MENDON OFFER CURBSIDE TRASH AND RECYCLING SERVICES TO ITS RESIDENTS?
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YES. Mendon offers its residents curbside trash and single stream recycling, both on a weekly basis.
- HOW DO I BECOME A CURBSIDE SERVICES SUBSCRIBER?
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Please Email the Board of Health with your name, the address for services, and phone number, and we will set-up the account or you may come into our office located at 18 Main Street (the Red Building next to the Town Hall). We will generate an invoice for the services and once paid, services will be activated and begin the following week as scheduled.
- WHEN SHOULD I PUT OUT MY TRASH AND RECYCLING CARTS FOR COLLECTION?
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You should put out your issued Harvey Gray-Lid Trash cart and your issued Harvey Blue-Lid Single Stream Recycling cart out at the curbside on your scheduled collection day by 7 AM. The Driver will collect the Harvey carts every week. All trash must be bagged, no loose trash in container. Construction bags are NOT allowed for any reason.
- CAN I PUT OUT MORE TRASH THAN WHAT THE HARVEY GRAY-LID TRASH CART CAN HOLD?
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Yes, but… there are a few options and stipulations:
- Purchase a 2nd 65-Gallon or less trash cart (of your own choosing but must have lid attached and must be capable of being emptied by the Truck’s mechanical arm. No more than two 65-Gallon Trash Carts will be allowed.
- Contact the Board of Health Office either by phone or email and let us know you’re looking to purchase a 2nd 65-Gallon trash cart from EL Harvey. We will put the request into EL Harvey and you can pay for the 2nd trash cart ($70) over the phone with them.
- If you don’t have the space for a 2nd 65-Gallon trash cart, and occasionally have an extra bag or two of trash, you can purchase a Trash Sticker for each additional bag.
- CAN I PUT OUT MORE RECYCLING THAN WHAT THE HARVEY BLUE-LID RECYCLING CART CAN HOLD?
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NO. Recyclables will only be collected from your issued Harvey Blue-Lid Single Stream Recycling cart. A maximum of 1 EL Harvey issued Blue Lid Recycling cart per address.
- WHERE CAN I PURCHASE TRASH STICKERS?
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Each additional trash bag will require a $3.00 orange trash sticker. Trash stickers are for active accounts only. Stickers may be purchased at:
- The Board of Health Office located at 18 Main Street in the basement of the former Taft Library next to Town Hall. (Exact Cash or Check Only – Payable to Town of Mendon)
- The Town Clerks Office in the Town Hall (Bottom Floor) at 20 Main Street (Exact Cash, Charge/Debit, or Check – Payable to Town of Mendon)
- The Treasurer/Collectors Office in the Town Hall (Main Floor) at 20 Main Street (Cash, Charge/Debit, or Check – Payable to Town of Mendon)
- The Highway Department at 66 Providence Street (Check Only – Payable to Town of Mendon)
- You may also mail a self-address stamped envelope with a check to the Board of Health Office and we will mail them back to you. (** Max of 9 Stickers per 1st Class Envelope **)
NOTE: A maximum limit of 4 additional bags per week, each additional bag will require a Trash Sticker and easily visible to the Driver.
- WHAT IS ACCEPTABLE TO PUT IN THE SINGLE STREAM RECYCLING CART?
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Single Stream means that all paper, plastic, cardboard, metal food containers, and glass bottles can be in one container.
DO NOT BAG RECYCLING - MUST BE LOOSE IN TOTER. See Harvey’s Single Stream Recycling Guidelines - DOES MENDON HAVE A HOUSEHOLD RECYCLING CENTER?
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No. Mendon does not have a Household Recycling Center. Any excess recycling over and above the weekly collection, are encouraged to go to the Blackstone Valley Recycling Center, just 10 minutes (less than 5 miles) away from the Mendon Town Hall.
- I HAVE A LARGE BULKY ITEM TO DISPOSE OF, CAN I LEAVE IT AT THE CURBSIDE FOR COLLECTION?
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No. Any bulk item for disposal, (couch, table, dresser, etc.) can be scheduled with Green Team Junk Removal as a Bulk Item Pickup and can be scheduled online or called directly at (508) 244-0450.
- I PUT MY TRASH AND RECYCLING CARTS OUT FOR COLLECTION, BUT NEITHER WERE PICKED UP, WHO DO I CALL?
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Harvey will collect all active subscribers’ trash and recycling carts by 5:00 PM. If you are an active subscriber and experienced a missed collection after 5:00 pm, contact Harvey directly at (800) 321-3002. All trucks will have GPS and cameras, so any missed collection can easily be identified. The Board of Health is not aware of a missed collection for active subscribers and cannot provide additional information.
- WHAT ARE SOME EXAMPLES FOR A NON-COLLECTION OF THE TRASH AND RECYCLING CARTS?
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1. Non-Payment of Services
2. Trash or recycle not at curbside by 7:00 a.m.
3. Trash or recycling is not in an E.L. Harvey cart.
4. Trash not bagged and is loose in cart.
5. Recycling in plastic bags.
6. Property Address is not an Active Subscriber.
7. If any item is declared “unacceptable” by the driver, a non-compliance sticker will be placed on the item. In such case, the resident must call Harvey for an explanation.
- HOW DOES THE CURBSIDE SERVICES GET CHARGED?
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Mendon's curbside collection program is a fully subscriber-fee-funded program. There are no tax dollars used to support the program. Subscribers to the program pay an annual fee that is billed bi-annually for the Fiscal Year (July-June).
- 1st Half of Fiscal Year will be mailed out in May, payment due in June, to cover services for July 1 through December 31.
- 2nd Half of Fiscal Year will be mailed out in November, due in December, to cover services for January 1 through June 30.
- Bills are due 30 days from the date the bill is mailed.
Failure to pay either portion of the Annual Fee will result in Termination of Services and removal of the Harvey carts from the property. If you do not need the Trash & Recycling Services for the Full Year, please do not register as a subscriber, and select an approved trash hauler who can accommodate your trash & recycling needs.
- HOW DO I PAY FOR MY CURBSIDE SERVICES?
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Payments may be made as follows:
- PAY ONLINE and enter your Bill Number and follow the online process.
- Mail payment to the Tax Collectors Office at PO Box 11, Mendon, MA 01756 (Please note "trash" along with your address in the memo line. All checks must be made out to "Town of Mendon".)
- Payments can be made in-person (Cash, check, or credit at the Tax Collectors Office in Town Hall. Office hours are Monday-Thursday 8:30am-4pm. Closed Fridays. There is a drop off box for payments (NO CASH) in front of Town Hall if you are unable to bring your payment during their regular office hours.
- I’M MOVING, DO I GET A REFUND FOR THE SERVICES I HAVE PAID FOR AND WON’T BE USING?
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No. The Board of Health does NOT issue refunds for trash payments. If you are moving and have subscribed to the curbside services, the difference should be added into your closing costs of the property sale.
- I FORGOT TO PAY MY BILL, WHAT CAN I DO TO ACTIVATE SERVICES AGAIN?
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If payment is NOT received and processed by the due date, the Board of Health will assume curbside services is not wanted and instruct Harvey not to collect at that location. If the account is inactivated, both the Trash cart and Recycling cart will be removed from the address location as these totes are the property of EL Harvey.
Unfortunately, if you are paying your bill late and services have been inactivated, your services WILL resume the following week, after the payment has been RECEIVED AND PROCESSED.
There is a $50 re-delivery toter charge from EL Harvey, only if the account has been deactivated and Toters have been removed from the property. (Does Not Apply to New Property Owners) - DO I HAVE TO USE HARVEY AS MY TRASH/RECYCLING SERVICES PROVIDER?
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No, but all Private Trash/Recycling Haulers, must be approved and permitted in the Town of Mendon.
- DO YOU SEND OUT NOTIFICATIONS OR REMINDERS ABOUT THE PROGRAM?
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Yes. If you registered on the ‘Notify Me’ for the Board of Health, you can receive an email or a text message for updates on the mailing & due dates of Trash Bills, Service Delays, and Holiday Reminders so you don't miss your pickup date. Under the Alert Center, choose your alert delivery method for "Board of Health - Trash"
- DOES MENDON OFFER OTHER DISPOSAL SERVICES, LIKE YARD WASTE, OLD COMPUTERS, TELEVISIONS, ETC.?
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Yes. Mendon has a Metal Recycling Center and can accommodate the mentioned items above and more. Items NOT accepted are household garbage, furniture, any form of plastic, cardboard, wood debris, rocks, cement, bricks, construction debris, commercial waste, motor oil, oil-based paint, wooden fencing of any kind.
- I’M HAVE OLD GASOLINE, PESTICIDES, ANTIFREEZE, AND OTHER HOUSEHOLD HAZARDOUS WASTE. WHERE CAN I DISPOSE OF THESE ITEMS?
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Mendon has an Annual Hazardous Waste Day, usually scheduled in September/October timeframe. We will announce it as time gets closer, but if you’d like to get rid of those items before then, you can go to New England Waste Disposal (NEDT) in Sutton, Massachusetts. For the Mendon event, make sure you’re registered on the ‘Notify Me’ for the Board of Health.